The mainstream service system for children with developmental delay is known to be complex and difficult to navigate. HealthWest is working with key service providers in Melbourne’s west to provide clarity about eligibility and pathways for public services for children with developmental delay and to streamline service provision.
This work is increasingly important in light of the growing demand for services and the future introduction of the National Disability Insurance Scheme (NDIS).
Phase One
In 2016/2017 HealthWest consulted widely with service providers and referrers across the western metropolitan region of Melbourne. The following reports describe the key service system challenges, the nature and implications of these challenges, opportunities for regional improvements and key recommendations to address these.
- Summary Report – this document outlines the key findings and recommendations.
- Project Report– this document is an extended report which includes appendices and more detailed findings related to the project.
Phase Two
HealthWest is continuing to work with the PCDD Alliance and key stakeholders on the recommendations for action in the Phase One PCDD report. These include:
- Embedding regional efficiencies within intake processes including eligibility and referral pathways
- Development and piloting of shared indicators for vulnerability with a view to understanding how vulnerability, including risk and protective factors, can be measured with this cohort
- Building the capacity of the workforce to improve responsiveness to health literacy and vulnerability
- Collectively monitoring system changes and challenges resulting from the rollout of NDIS
This work is guided by the PCDD Alliance; a project advisory group consisting of representation from western service providers, State Government, Royal Children’s Hospital and Strengthening Hospitals for the West
Contact
Mindy Allott, Access & Inclusion Project Manager
Phone 9248 9658 or mindy.allott@healthwest.org.au