2 March 2016

Welcome to HealthWest’s fortnightly newsletter. Read on for the latest in health news, resources, events and more!

News at HealthWest
Health Literacy and Community Partnership
Service Integration
Aboriginal Health
For Your Diary

News at HealthWest

Evaluating the Ripple Effect of the Health Literacy Project Initiatives at the Organisational Level

HealthWest is pleased to release our most recent evaluation for the Health Literacy Project.

This is a must read for people who want to understand the drivers, enablers and barriers to creating health literacy change within organisations. This evaluation examined the ways in which the Health Literacy Project has been creating ripples in four organisations that are part of the Project.

Download and read the Executive Summary for the 2015 evaluation.

Go to HealthWest’s website to:

  • download the 2015 Full Report
  • read more about the Health Literacy Project
  • see evaluations conducted in 2013 and 2014

This evaluation was conducted by the Health Systems & Workforce, the University of Melbourne for HealthWest, cohealth and the Centre for Culture, Ethnicity and Health.


Preventing Violence Together Progress Brief 2015

The Implementation Committee of Preventing Violence Together (PVT) partnership – of which HealthWest is a member – has presented its annual progress brief for 2015. This brief is designed to inform PVT United partners, as well as key organisations in the western region and government departments, about our region’s progress towards gender equity and the prevention of men’s violence against women.

More info: Download the progress brief here.


Welcome to Wednesday – now monthly

Welcome to Wednesday will now be distributed monthly, at the beginning of each month. Our next newsletter will reach your inbox on Wednesday, 6th April, 2016.


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Health Literacy and Community Partnership

Patient Opinion website

Have you looked at the Patient Opinion website? Patient Opinion can help start honest and meaningful conversations between patients and health services.

How it works:

  1. Patients share their story of using a health service
  2. Patient Opinion sends the story to staff so that they can learn from it
  3. Services have the opportunity to respond to the story
  4. Stories can create change at health services

Why not think about promoting this website among your consumers?

More info: Visit the website here.


Article: Patients’ views of adverse events in primary and ambulatory care

This systematic review looks at how patients perceived errors and adverse events in health care. Previously, much of the focus of patient safety has been on medical aspects such as errors in diagnosis and treatment. This study shows that patients take a broader view of patient safety. Patients were mostly concerned about service and quality problems within their health care, which they see as safety threats. Patients specifically highlighted communication problems.

More info: Read the article here.


Our Fabulous Failures Forum: Learning from the past for better consumer engagement

SAVE THE DATE – Thursday 5 May 2016 9am – 4pm, Melbourne CBD

Join the Health Issues Centre for a day about what we learn when things don’t go the way we imagined.

Call for abstracts now open, registrations opening soon!

More info: View the flyer here, and visit the Health Issues Centre website for regular updates.


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Service Integration

Guide to the NSQHS Standards for community health services

The Australian Commission on Safety and Quality in Health Care has released the Guide to the NSQHS Standards for community health services/ this guide will support community health services implementing the National Safety and Quality Health Service (NSQHS) Standards, and promote a consistent and shared understanding of the Standards.

The guide and accompanying electronic monitoring tool has been developed and pilot tested with community health stakeholders nationally.

More info: Download the Guide on the ACSQHC website.


Evaluation of the Humanitarian Settlement Services (HSS) and Complex Case Support (CSS) Programmes

The Department engaged Ernest & Young to complete an evaluation of the Humanitarian Settlement Services (HSS) and Complex Case Support (CSS) Programmes. The HSS programme provides early practical support to humanitarian clients (typically during their first 6-12 months) to help them settle into the community. CCS is available to humanitarian entrants and other vulnerable migrants with exceptional needs during their first five years in Australia.

More info: Click here for more details.


Prevention of Violence Against Women in Workplaces

RMIT and Our Watch have released a report which shows that promoting gender equality and respect in workplaces is an important catalyst for preventing violence against women in broader society. Workplaces have great influence over people’s lives and communities, and present the opportunity to help drive the cultural change needed to prevent violence against women and their children.

More info: Download the report here.


Connecting Care Updates and enhancements on the way

Version 6.0 of Connecting Care, launched late last year, has been well received. In the upcoming months Connecting Care and Argus will allow content where possible to be auto populated from clinical software into a custom referral or form. V6.1 is due for release in 4 – 6 weeks and will include product enhancements and fixes to a few identified problems regarding session time outs and search results.

More info: Email connectingcare@healthconnex.com.au


Alzheimer’s Australia Vic’s New Online Support

Alzheimer’s Australia Vic have recently launched a new website to provide information, counselling and support for people with dementia, and their friends and family. Through this website people can arrange free online counselling (email or videoconference), learn about dementia, connect with others in the same situation, and discover where and how to get help.

More info: Visit the website here.



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Media Release: Gender equality — are we there yet?

When it comes to gender equality, statistics continue to diverge over gender lines, according to data released by the Australian Bureau of Statistics (ABS) on Feb 23.

More info: View the media release here.


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Aboriginal Health

Health the basis for closing the gap: AMA (Courier Mail)

Unless government policy targets indigenous health as a priority, it will continue to struggle to get kids into school and adults into jobs, the president of the AMA says.

More info: Click here for full article article.


Address homelessness to Close the Gap: PHAA (Australian Journal of Pharmacy)

Homelessness needs to be addressed if governments really want to Close the Gap by 2030, according to Public Health Association of Australia CEO Michael Moore.

More info: Click here for full article.


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For Your Diary


Jean Hailes Women’s Health Survey 2016

Every year Jean Hailes for Women’s Health conducts an Australian research survey to help identify what women need and want to know when it comes to their health. This focus of this year’s survey is ‘It’s your health. What’s normal?’.

More info: Take the survey here.



Arthritis and Osteoporosis Victoria’s 2016 ‘Musculoskeletal Health’ webinar series

Aim: To provide participants with clinically-meaningful skills and knowledge to deliver recommended care by focusing on issues relevant to the evidence-based treatment and management of people with arthritis and other musculoskeletal conditions.

Audience: Health professionals of various disciplines across the musculoskeletal health and other sectors.

More info: Click here for the schedule and further details.


Volunteer Management: Negotiating Relationships

Aim: This 60 minute webinar will focus on issues of performance management in volunteer engagement – clarify roles and procedures with long-time and new volunteers.

Audience: This webinar is aimed at those with a good knowledge of the volunteer management and can apply it effectively.

When: 9th March, 2016: 11.00am

More info: Click here for more details and to book.


Melbourne Metro

Think Tank – Looking Over the Horizon, where to next for the Australian health system?

The Australian health system is currently under close scrutiny with a number of Government reviews aiming to reform the delivery and funding of healthcare services. But with so much attention focused on the system we currently have, what of the challenges likely to be faced in healthcare just over the horizon, in the near future but beyond usual planning timeframes?

Where: Rydges on Swanston, 701 Swanston Street, Melbourne
When: 12 April 2016,  9:00am – 5:00pm
More info: For further details of the program and speakers, please click here.


Local Area

Vietnamese Quit

ISIS Primary Care and Brimbank City Council are offering a Quit education session in Vietnamese. They will provide information about risks and how to give up smoking now or in the future.

Where: Cairnlea Community Hub
When: Monday 21st March 12:45pm – 2:45pm

More info: Download the flyer here.



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