2 August 2017


Welcome to Wednesday – August Edition

Welcome to HealthWest’s monthly newsletter. Read on for the latest in health news, resources, events and more!

News at HealthWest
Access & Equity
For Your Diary

News at HealthWest

Project summary report: Responding to refugee and asylum seeker mental health

This report summarises the outcomes from the Improving access to mental health services for refugees and asylum seekers in the west Project. In 2016 HealthWest received a small grant which was supported by the Refugee and Asylum Seekers Mental Health Working Group. A number of capacity building, awareness raising and service coordination initiatives were implemented throughout the project. Importantly the project has assisted in maintaining and enhancing cross-sector communication during a period of transition and change.

More info: Read the report here. You can also view the referral pathway tool here.


Self-Management Network: Register for the 7th August

The Self-Management Network Working Group is proud to announce the second of three forums for 2017 on the theme of Mental Health: Part 2 – Models of care and the health care journey. Guest speakers include a psychiatrist, Beyond Blue, Optimal Health and the Victorian Transcultural Mental Health Service. Any clinician or manager interested in developing skills and knowledge of the self-management approach is welcome to attend. The forum will be on the 7th of August at Kensington Town Hall.

More info: Register online.


Promoting self-advocacy in the context of transition: Registrations now open

HealthWest, in conjunction with INWPCP and the National Disability Service (NDS) are pleased to bring you the Western Cross-Sector Community of Practice August Forum on the topic of ‘Promoting self-advocacy in the context of transition’. The purpose of this Community of Practice is to bring together different sectors to collaborate and exchange good practice to achieve better consumer-directed care outcomes. Using a thematic approach, the network aims to support service providers to successfully navigate multiple service reforms.

When: 1.30-4pm, Tuesday 15th August, 2017
Where: Braybrook Community Hub’s Community Hall
More info: Register here and email EmilyB@inwpcp.org.au to add your email to our distribution list for future forums.


Engaging Men in the Prevention of Violence Project

Working Together with Men (WTWM) supports and mobilises men in Brimbank, Victoria, to take primary prevention actions to prevent violence against women. It supports men through a process of education and capacity-building to develop and lead activities and programs that increase safety for women in Brimbank.

More info: Read more on the HealthWest website.


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Access & Equity

How to find health information online

For many people, the internet has become a valuable source of health information. But with so much information online it can be hard to know what is trustworthy and safe.

Infoxchange and Australia Post have joined together to create Go Digi, which aims to support more than 300,000 Australians to improve their digital skills.​

Go Digi has created a guide to finding health information online. This guide will help you:

  • determine the quality of online health information
  • provide links to a selection of reliable health resources

More info: Check out the Go Digi website here.


Choice, control and the NDIS

Service users’ perspectives on having choice and control in the new National Disability Insurance Scheme (NDIS).

This report examines the experiences of people living with disabilities, and family members providing care and support to people with disabilities in the NDIS Barwon trial site. The report sheds light on the progress of the NDIS towards:

  • giving people with disabilities more choice and control over their care
  • making the funding and organising of disability services less complex and more efficient
  • promoting equity of access to services and support

The findings are important because people living with disabilities continue to struggle to have their voices heard in national and local debates focusing on the implementation of the NDIS.

More info: Read the full report here.


New Strategic Plan: Department of Health & Human Services

The Department’s strategic plan is their roadmap for delivering on their priorities and commitments. Using the outcomes framework as the prioritising and organising structure, the Strategic Plan sets out 27 priority actions and eight enabling actions that the Department will be delivered for 18 months, starting from 1 July.

More info: Download the plan and summary here.


Update on National Safety and Quality Health Service (NSQHS) Standards

The National Safety and Quality Health Service (NSQHS) Standards (2nd ed.) have been approved by health ministers and will be launched in November 2017.

Improving your organisation’s health literacy environment
The second edition of the NSQHC Standards has a greater emphasis on partnerships with consumers and embedding health literacy into your organisation’s systems. To support the transition to this version of the standards, the Commission has developed five fact sheets to support health service organisations improve their health literacy environment.

Have Your Say: Consultation open on User Guide for Aboriginal and Torres Strait Islander Health
The NSQHS Standards now define six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people. The User Guide provides practical strategies and best practice examples to bring these six actions to life in any health service organisation.

The Commission wants to ensure the User Guide is useful, easy to understand, and applicable to you and your organisation. They are seeking feedback from consumers, clinicians, health service organisation managers, safety and quality managers, health departments, private hospital groups, technical experts and accrediting agencies.

More info:

  • Download the health literacy environment fact sheets here.
  • The draft resources and consultation instructions are available on the Commission’s website here.


Victoria’s Multicultural Awards for Excellence 2017

Nominations for Victoria’s Multicultural Awards for Excellence are now open. The Awards recognise individuals and organisations that promote cross-cultural understanding, support new migrants and refugees, celebrate diversity, and enhance social cohesion. The award categories cover a range of sectors including business, education, volunteering, media and government. If you know of an individual or organisation that deserves recognition for their efforts to support multicultural harmony in Victoria, consider nominating them. Nominations close midnight, Monday 21 August.

More info: To find out more or to submit a nomination go to the Victorian Multicultural Commission website.


Going blind to see more clearly: unconscious bias in Australian Public Service shortlisting processes

‘Blind’ (or de-identified) recruitment has been trialled by a number of organisations as a way to remove bias from the hiring process and increase diversity. A recent report about a trial of blind recruitment in the shortlisting stage by the Australian Public Service sheds doubt on the success of these measures. The report found that blind recruitment actually decreased gender diversity in hiring. It went on to discuss other factors that might play a role in lack of diversity in recruitment, including structural inequity.

More info: Read the full report here.


Working with General Practice Guide

The Department of Health and Human Service has updated the Working with General Practice Guide to reflect the changes that have been occurring in primary care in recent times. The document provides guidance and practical information on effective collaboration and interface for those wishing to engage with general practice. This includes case studies of general practice engagement in action.

More info: Read the guide here.


Improving access to My Aged

New policies and processes have been implemented to make life easier for all consumers, particularly older people with diverse needs, and health professionals who use My Aged Care. Health professionals can now follow up on their patient’s progress when they call the My Aged Care contact centre. Consumers with diverse needs who cannot engage with My Aged Care over the phone, and who do not have a representative, can now be referred by a third party directly for an assessment. Also, consumers now have greater flexibility in appointing a regular representative.

More info: Read more here.


Support and Safety Hubs Statewide Concept

The Statewide Concept for Support and Safety Hubs has been released by the Victorian Government. This plan describes:

  • the vision for the Hubs in a future service system
  • the approach government is taking
  • 11 principles for the design of the Hubs

The development of the plan has been informed by the input of many victim survivors, workers from across the service system, and other community members.

More info: Read more here.

Census 2016: Australia is more culturally diverse than ever before

According to the 2016 Census, Australia is now more culturally diverse than ever before in its history. More than a quarter (26%) of our population (6,163,667 people) were born overseas, while almost half of us (49%) have one or both parents born overseas. Victoria continues to be the most culturally diverse state, with 30% of our population born overseas. Health and community services now more than ever need to work towards reflecting the diversity of our community to help ensure that our services, programs and projects are accessible to all.

More info: Read the Census report here.


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A guide to work with CALD communities on prevention of violence against women

This guide, which focuses on preventing violence against women in immigrant and refugee communities, was developed for women’s health services in Victoria and their partners in regional prevention of violence action planning. The guide supports practitioners to plan and develop approaches, strategies and activities in a way that includes or engages immigrant and refugee communities in their region, providing practical tips for best practice.

More info: Download the guide here.


Definitions and concepts on prevention of violence against women and children

The City of Greater Dandenong has developed a list of definitions, concepts and factsheets around prevention of violence against women and children.

More info: Find the factsheets here.


Action Research Support Alice Springs workshop

ANROWS’ third Action Research Support workshop was held on 29-30 June 2017 in Alice Springs, with 44 participants representing 29 of the 40 Building Safe Communities for Women and their children (BSCW) projects attending. The two-day workshop provided opportunities for practitioners to share their project learnings, challenges and findings with a diverse range of projects from across Australia, and build their knowledge and understanding regarding promising practices and approaches to building safe communities for women and their children.

More info: Read more on the ANROWS website.



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For Your Diary


Information Linkages and Capacity (ILC) Building Info session

The Department of Health and Human Services (DHHS) invites you to come and hear the National Disability Insurance Agency (NDIA) talk about the Information Linkages and Capacity Building  and ask questions you might have.

When: 3.30pm – 4.45pm Tuesday 8th August
Where: DHHS, 50 Lonsdale Street Melbourne

More info: Contact jade.sarna@dhhs.vic.gov.au  or register here.




Marketing for the NDIS and Aged Care

The Ethnic Communities Council of Victoria presents this workshop on strategic marketing for the consumer driven market. This workshop caters to managers of ECCV member organisations.

When: Thursday 10th August, 9.30am – 4pm
Where: Meat Market, North Melbourne
More info:
View the flyer here.


Chronic Disease Support Program

This program is designed predominantly as an introduction for people new to the field of chronic disease self-management. On successful completion of the program, students should have developed the knowledge and skills required to support an individual with a chronic disease. This course is delivered by the Benchmarque Group.

When: Friday 11th August, 8.30am – 4.30pm
Where: PHN North Western Melbourne, Parkville
More info: Enrol here.


Control and Choice – Creating Citizen-Based Community and Support Services

VICSERV’s upcoming forum features Simon Duffy (Centre for Welfare Reform, UK) who will present on how control and choice can be maximised to transform service delivery and outcomes for participants, organisations and community.

When: Wednesday 23rd August, 10.00am – 2.00pm
Where: Victoria University Conference Centre, Melbourne
More info:
View the flyer here.   


Access for All: More Older People, More Active

The Victorian Active Ageing Partnership research and practice forum aims to provide attendees with increased knowledge and awareness of the factors influencing older people’s engagement in physical activity; strategies to increase and improve their physical activity opportunities for older people and a chance to meet other service providers involved/interested in the provision of physical activity opportunities for older people.

When: Thursday 24th August, 9am-4pm
Where: Rydges, Melbourne
More info:
Register here.



Accredited Courses in Consumer Leadership and Engagement

The Health Issues Centre is now inviting registrations for the Course in Consumer Leadership (10163NAT) and the Graduate Certificate in Consumer and Community Engagement (10164NAT).

These nationally accredited courses have been developed specifically for the health and community services sector in Australia to address consumer engagement accreditation requirements. The courses align with state and national safety and quality standards.

Graduate Certificate in Consumer and Community Engagement
: Four days during September 2017
Where: Level 1, 255 Bourke Street, Melbourne
More info:
Find out more details here.

Course in Consumer Leadership
: Three days during October 2017
Where: Level 1, 255 Bourke Street, Melbourne
More info:
Find out more details here.


Mental Health Workshop: Opening doors to spiritual experience

Victorian Transcultural Mental Health, together with partners, presents a workshop: Opening doors to spiritual experience: Exploring practices that enrich personal recovery.

When: Wednesday 6th September, 9.30am-1.30pm
Where: St Vincent’s Hospital, Melbourne
More info:
View the flyer here.




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