30 September 2015

Welcome to HealthWest’s fortnightly newsletter. Read on for the latest in health news, resources, events and more!

News at HealthWest
Health Literacy and Community Partnership
Service Integration
Aboriginal Health
For Your Diary

News at HealthWest

A regional response to Standard PC: Partnering with Consumers consultation

Is your organisation accredited under the National Safety and Quality Health Service (NSQHS) Standards?

The Australian Commission on Safety and Quality in Health Care have released Version Two of the NSQHS Standards, which you can read on their website.

HealthWest is coordinating a Western response to the new draft of the NSQHS Standard PC: Partnering with Consumers (the old Standard 2), one of the overarching standards.

If your organisation would like to contribute feedback on changes to Standard PC:

  • Come to a workshop at HealthWest on Tuesday 13 October at 2pm. Register to attend on the HealthWest website.
  • Email your feedback to HealthWest by COB Monday 12 October

For more information and to send responses to Mindy Allott on 9248 9658 or mindy.allott@healthwest.org.au.


Pledge to Drop the Jargon





Have you noticed how much jargon we use at work every day?

Using jargon and acronyms makes it hard for people to understand what we are saying.

The Centre for Culture, Ethnicity and Health, HealthWest and some other graduates from the western Health Literacy Development Course decided to do something about this. We came up with the Drop the Jargon campaign.

Drop the Jargon is a day of action for professionals in Australian health, community services and local government when we take up the challenge to use plain language.

So on Tuesday 20 October 2015, help improve communication in your organisation and pledge to Drop the Jargon.

To visit the Drop the Jargon website, click here.


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Health Literacy and Community Partnership

Walk alongside – Co-designing social initiatives with people experiencing vulnerabilities

Working closely with people in the community is one of the best ways to design services and programs that will help them overcome the forms of disadvantage they face, a new paper by the Victorian Council of Social Services (VCOSS) says. Walk alongside outlines co-design principles and practices to help bring people, community workers and the government together to best design the social programs, services and support people need.

Download the paper on the VCOSS website.


Save the Date: December MEET-UP

The next Health Literacy Community of Practice MEET-UP will be held on Monday 7 December from 1:30 to 4pm. We are in the process of organising some great speaker. Details to come!

If you are not on HealthWest’s health literacy email list and would like to be kept in the loop, please email Mindy on mindy.allott@healthwest.org.au.


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Service Integration

Service Coordination and Integrated Chronic Disease Management Forum

Victorian Primary Care Partnerships (including HealthWest) are hosting the annual Service Coordination and Integrated Chronic Disease Management Forum. These year’s focus will be on e-health, technology and privacy implications. The Forum will provide an opportunity for PCPs across the state to showcase how their work has made significant improvements in the areas of early intervention, integrated care and client and community empowerment.

When: Tuesday, 13 October 2015: 9:30am – 3.00pm
Where: 50 Lonsdale St, Melbourne
More info: For more details and to register click here.


ConnectingCare webinars

New version of Connectingcare will be launched on 12th October 2015. HealthConnex have scheduled a series of training webinars for new and existing users. Each webinar will run for 15 minutes and will demonstrate how to:

  • register and log into ConnectingCare,
  • search the National Health Services Directory,
  • refer to or correspond with health and community service providers,
  • utilise online forms,
  • save ‘favouritess

Webinar dates and times:

  • Tuesday 29 September 3.30 – 3.45 pm
  • Wednesday 30 September 1.00 – 1.15 pm
  • Thursday 1 October 10.00 – 10.15 pm
  • Tuesday 6 October 11.00 – 11.15 pm
  • Thursday 8 October 1.00 – 1.15 pm
  • Friday 9 October 10.00 – 10.15 pm

More info: To register for a webinar, click here.

For further details regarding ConnectingCare please contact 1800 189 387 or email connectingcare@healthconnex.com.au.


INW PCP Self Management Network

The topic of the next Inner North West PCP Self Management Network meeting will be ‘Motivational Interviewing: Supporting the Change Process’. The guest presenters will be Dr Sonia Zammit, Clinical Psychologist MAPS, and Bronwyn Campbell, Clinical Psychologist, from Choices Mind & Body.

The invitation to the session is open to interested professionals working in the west.

When: Wednesday 21 October 2015: 3:00 – 4:30pm
Where: Merri Community Health Services, Multipurpose Room (Ground Floor), 11 Glenlyon Rd, Brunswick 3056
More info: Click here to download the agenda.  If you would like to attend this session, please register via email to EmilyB@inwpcp.org.au by Wednesday 14 October, 2015.


Update on HACC transitions

The Victorian and Commonwealth Governments recently signed the agreement on transitioning responsibilities for aged care and disability services in Victoria. This agreement includes the transfer of HACC services for people aged 65 and over (50 and over for indigenous people) to the Commonwealth for funding and management from 1 July 2016.

For more information, click one of the following links:

  • A letter from Jane Herington, Director Ageing and Aged Care, about the agreement
  • Factsheet 1 – Information for funded organisations
  • Factsheet 2 – Information for people who receive HACC services and their carers


The Dementia Friendly Checklist for Planned Activity Groups

The checklist is designed to ensure that people living with dementia can experience social support programs that reduce the effects of dementia and increase opportunities for meaningful participation.  The checklist can be used by any social support, or planned activity group.

Read more on the Uniting AgeWell website here.


Consumer Feedback Toolkit

The Consumer Feedback Toolkit was designed by the Eastern Metropolitan HACC Alliance to support HACC agencies develop and implement effective and efficient consumer feedback systems.  The Toolkit contains practical advice, tools and strategies to assist staff to design, plan and implement consumer feedback strategies appropriate for a diverse range of clients.

Download the Consumer Feedback Toolkit here.

For more information contact Carolyn Bolton, HACC Active Service Model Industry Consultant: carolynb@hwpcp.org.au


Victoria’s next 10-year mental health strategy

Consultation for Victoria’s next 10-year mental health strategy has now closed. Department of Health and Human Services received over 1,000 contributions online and many more through public workshops. Public contributions made to the strategy included:

Victorian Primary Care Partnerships including HealthWest also provided a submission to the Victoria’s next 10-year mental health strategy discussion paper. The submission is available here.

For more information, click here.


National Disability Insurance Scheme

The National Disability Insurance Scheme is a national approach to providing individualised support and services for people with a disability, their families and carers to achieve their goals and aspirations.

On 16 September 2015, the bilateral agreements for the roll out of the NDIS in New South Wales and Victoria were signed by governments. It is expected that almost 245,000 Australians will ultimately be covered by the NDIS in New South Wales and Victoria. The NDIS will roll out progressively over three years in Victoria from July 2016.

Visit the National Disability Insurance Scheme website here.


Health 2040 discussion paper

The Department of Health & Human Services released a discussion paper, Health 2040, which is intended to stimulate conversations about what our health system should look like in two decades time. The discussion paper includes some ideas about the principles and priorities that should drive reform, and asks a number of questions about how we can deliver better client experiences and outcomes.

Agencies are encouraged to provide feedback and get involved in the discussions on the health reform website here, or submit ideas by email to healthreform@dhhs.vic.gov.au.

Submissions are open until 7 October 2015.

For more information, click here.


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Victorian Health and Wellbeing Plan

Earlier this month the The Hon. Jill Hennessy, Minister for Health launched the Victorian public health and wellbeing plan 2015–2019.The vision for this plan is for a Victoria free of the avoidable burden of disease and injury.

It outlines the government’s key priorities over the next four years to improve the health and wellbeing of all Victorians, particularly the most disadvantaged. As many chronic disease and injuries are preventable, the plan focuses on encouraging healthy living from the early years and all throughout life.

More info: Download the Health and Wellbeing Plan here.


Harm from Gambling

The theatre performance three sides of the coin was one of many highlights from the compelling, interactive and challenging Stay safe with your group: Have fun without gambling forum held at the Victorian Archives Centre in North Melbourne on 29 September 2015. HealthWest and the Victorian Local Governance Association have produced two multi-lingual posters to promote healthy ageing recreation for senior groups.

More info: Download the multilingual posters here and here (including Arabic, Maltese, Macedonian, Greek, Italian and Turkish languages) and the promotional poster for Three Sides of the Coin here.


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Aboriginal Health

Aboriginal Cultural Rights: a human rights framework

This event featured discussion with Aboriginal and Torres Strait Islander Social Justice Commissioner Mick Gooda and Victorian Equal Opportunity and Human Rights Commissioner Kate Jenkins.

The video recording of this event is now available here. Please take a moment to watch and share the video.

Bloodborne viral and sexually transmissible infections in Aboriginal and Torres Strait Islander people: surveillance and evaluation report 2015

This surveillance report provides information from the Kirby Institute on the occurrence of blood borne viruses and sexually transmitted infections among Aboriginal and Torres Strait Islander people in Australia.

Download the report here.


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For Your Diary


Multiple Sclerosis Professional Development – Managing Cognition and Behaviour Change

Cognitive changes in Multiple Sclerosis can be subtle but can directly impact therapy outcomes. MS related cognitive difficulties include concentrating, learning and recalling information, thinking quickly, multi-tasking and planning efficiently. This two part webinar will explore these changes, the impact of personality, the potential for improvement and the indicators for compensatory techniques.


  • Part 1 – Wednesday 13th October, 2015: 10.00 – 11.30am
  • Part 2 – Wednesday 20th October 2015: 10.00 – 11.30am

Where: Any computer with audio capability in a quiet place.
More info: For details and to register, click here.



Ageing and Living Well Think Tank and Innovation Collaborative

The aim of the Think Tank is to collaboratively develop innovative solutions to complex problems impacting healthy ageing policy and practice on topics such as finance; technology; lifestyle; healthcare informatics; medicine, gender and cultural perspectives; careers and work; the built environment; resource planning; person-centred care.

When: 9 –11 November 2015
Where: Crowne Plaza, Hindmarsh Sq, Adelaide
More info: For full details and registration, click here. Early bird registration ends today!


Melbourne Metro

Workshop: Organisational Health Literacy

This workshop provides methods to embed organisation-wide health literacy strategies into systems, operations, planning and workforce development.

Key learning outcomes:

  • Identify organisational priority areas for health literacy action
  • Contextualise health literacy within cultural responsiveness, quality improvement and diversity planning requirements
  • Apply health literacy strategies relative to the organisation’s needs.For managers, quality improvement and senior staff

When: Wednesday 7 October, 9.15am – 1.00pm
Where: Centre for Culture, Ethnicity & Health, 23 Lennox St, Richmond
Cost: $150, includes morning tea, lunch and course materials
More info: Register on the CEH website here.


Giving every child a strong start in life: how early childhood experiences shape their long-term development.

In partnership with Early Learning Association Australia (ELAA), join us for this special presentation on the effect that children’s early years experience has on their educational and socio-emotional development.
When: Friday 16th October, 2015: 9.30am – 12.30pm
Where: The Yarra Room, Melbourne Town Hall, Level 2, Corner Swanston and Collins Street, Melbourne
More info: For more details and to register, click here. Please register by Wednesday 14th October, 2015.


Short Course – Introduction to Researching Family Violence.

This one-day interactive course aims to introduce participants to some of the methodological and ethical challenges involved in researching family violence. Attendees will gain confidence in addressing this sensitive issue within their research, and ensuring that participants’ safety and wellbeing is protected at all times.
When: 28th October 2015: 9.00am – 4.00pm
Where: The University of Melbourne, Parkville
More info: For more details and to register, click download the flyer here.


The Nossal Institute for Global Health 11th annual global health forum – Moving goalposts: What difference will the sustainable development goals make to maternal and newborn health?

Where: Kenneth Myer Building – The University of Melbourne
When: Thursday 29 October 2015, 9.00am – 5.00pm
More info: For full details and registration, click here.


Consumer Advisor Conference 2015

In partnership with Consumer Advisors, Health Issues Centre and Mercy Health the first Consumer Advisor Conference is set to take place in Melbourne, inviting over 100 consumers to explore ideas and questions raised by consumers themselves.
When: Wednesday 4th November, 2015 – 9.30am – 5.30pm
Where: Flagstaff Bowls Club – Flagstaff Gardens, Dudley Street West Melbourne
More info: For more details and to register, click here.


Local Area

Interprofessional Health, Education & Practice International Conference

Victoria University is hosting Interprofessional Health, Education & Practice International Conference. The conference will be of interest to anyone in interprofessional health collaboration / education, particularly health care practitioners, researchers, academics from universities, colleges and institutes, health and education policy decision-makers, students and health consumer organisations, with an interest in advancing all aspects of interprofessional education, leadership, practice, governance and policy.

When: 5 – 7 October 2015
Where: Pullman Albert Park Hotel, Melbourne
More info: Click here.


Quit Smoking Information Session

A free session covering the best ways to quit smoking.

When: Monday 19th October 2015 – 1pm to 2:30pm
Where: Cairnlea Community Hub, 80 Carmody Dr, Cairnlea
More info: Mary-Anne 9296 1200

The Living Well Team at ISIS Primary Care can also provide free 1:1 consultations to help people Quit or cut back their smoking at St. Albans, Sunshine, Deer Park and Watergardens.
Home visits can also be provided for Brimbank Residents. To book or for further information please contact (03) 9296 1200 or Fax (03) 9363 7110.


Film Screening – Just Eat It: A food waste story.

As part of Fair Food Week, Hobsons Bay City Council is screening the film Just Eat It: A food waste story. As a society, we devour countless cooking shows, culinary magazines and foodie blogs. So how could we possibly be throwing nearly 50% of it in the trash?
Filmmakers and food lovers Jen and Grant dive into the issue of waste from farm, through retail, all the way to the back of their own fridge.

When: Wednesday 21st October, 2015: 7 – 8.30pm
Where: Williamstown Town Hall, Chamber Room, 104 Ferguson Street, Williamstown
More info: For more information, and to register, click here.

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Mind Group Support Services Calendar – South Western area

Mind offers creative therapeutic programs to support recovery from mental ill-health. We provide a supportive, safe and healing environment for recovery and discovery of positive identity. Participants experience exciting opportunities to connect with others for new friendships, a sense of belonging, and to build self-esteem and new skills and interests.
Various dates and locations – click here for the program flyer, and click here for the calendar.


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